Long Queue Times

Incident Report for Runway

Resolved

The fix was fully rolled out and the issue has been resolved.

Posted Aug 12, 2025 - 19:10 UTC

Monitoring

We've released a fix and are seeing improvements. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

Posted Aug 12, 2025 - 18:22 UTC

Update

We see that some Public API endpoints are also experiencing long wait times. We are still investigating, and will provide another update soon.

Posted Aug 12, 2025 - 18:14 UTC

Investigating

Our engineering team is investigating a problem affecting long queue times for some of our models. We're aware of the problem and are working towards a solution. We will provide an update soon.

Posted Aug 12, 2025 - 17:54 UTC

This incident affected: App, Backend, and Public API.