All Systems Operational
App Operational
90 days ago
99.86 % uptime
Today
Video Editor Operational
90 days ago
99.95 % uptime
Today
Video Exports Operational
90 days ago
99.98 % uptime
Today
Backend Operational
90 days ago
99.83 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 6, 2024

No incidents reported today.

Dec 5, 2024

No incidents reported.

Dec 4, 2024
Resolved - This incident has been resolved.
Dec 4, 19:26 UTC
Monitoring - We've rolled out a fix and are observing recovery.
Dec 4, 19:25 UTC
Investigating - We're experiencing a partial outage and are rolling out an update to fix.
Dec 4, 19:07 UTC
Resolved - The incident has been resolved.
Dec 4, 19:02 UTC
Monitoring - The issue has been resolved, and we are continuing to monitor closely.
Dec 4, 17:53 UTC
Investigating - We're experiencing an issue with Text to Image and are currently looking into the issue.
Dec 4, 16:00 UTC
Dec 3, 2024
Resolved - We've rolled out a fix and the outage has resolved.
Dec 3, 17:18 UTC
Investigating - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Dec 3, 17:07 UTC
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024
Resolved - Incident resolved.
Nov 28, 16:36 UTC
Update - Runway app has gone back to normal.
Nov 28, 16:36 UTC
Monitoring - We've investigated and fixed the root cause of this issue. We continue to monitor the performance of Runway app.
Nov 28, 16:21 UTC
Investigating - We're investigating issues with Runway app. We are looking into the issue and will post an update soon.
Nov 28, 15:18 UTC
Nov 27, 2024
Resolved - Runway app has gone back to normal.
Nov 27, 15:13 UTC
Investigating - We're investigating issues with Runway app. We are looking into the issue and will post an update soon.
Nov 27, 15:02 UTC
Nov 26, 2024
Resolved - We identified the root cause of this incident and app.runwayml.com is now back up again.
Nov 26, 19:57 UTC
Update - We continue to see intermittent issues with app.runwayml.com. The team is currently investigating the root cause.
Nov 26, 19:47 UTC
Investigating - We're seeing issues with app.runwayml.com. We're currently investigating the issue, and will provide an update soon.
Nov 26, 16:49 UTC
Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.