Incident affecting video editor

Incident Report for Runway

Resolved

The impact from the issue is over.

Posted Jun 14, 2022 - 16:15 UTC

Monitoring

We have implemented a fix and believe issues using high resolution or high framerate video should now be resolved.

If you experienced an issue loading video in your compositions, please try again.

Posted Jun 14, 2022 - 16:05 UTC

Identified

We are aware of an issue affecting the video editor. Some high resolution or high framerate video may fail to display. Engineers are working to resolve.

Posted Jun 14, 2022 - 15:44 UTC