Elevated error rates for some AI Magic Tools

Incident Report for Runway

Resolved

We've observed error rates return to normal; this incident should be resolved.
Posted May 09, 2023 - 15:22 UTC

Identified

We've identified an issue causing the Image to Image and Image Variations AI Magic Tools to fail. This incident is being caused by an outage from a third-party service that we rely on and we are working to resolve the issue now.
Posted May 09, 2023 - 13:58 UTC
This incident affected: App and Backend.
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