Some image thumbnails not loading

Incident Report for Runway

Resolved

Incident is resolved.

Posted Apr 26, 2024 - 11:43 UTC

Monitoring

We've deployed a fix and are now monitoring.

Posted Apr 26, 2024 - 10:50 UTC

Identified

We've identified the cause and are rolling out a fix.

Posted Apr 26, 2024 - 08:49 UTC

Investigating

We are experiencing an incident where some thumbnail images are not loading, affecting the ability to find or reuse certain exports. We are investigating the problem and will provide an update soon.

Posted Apr 26, 2024 - 08:28 UTC

This incident affected: Backend.