Capacity issues causing video exports and AI training to be delayed

Incident Report for Runway

Resolved

The capacity issue affecting video exports and AI training has been resolved.

Posted May 30, 2023 - 20:46 UTC

Monitoring

We have rolled out a fix for the capacity issues we were experiencing. Delayed work should start shortly. There is no need to resubmit work at this time.

Posted May 30, 2023 - 20:32 UTC

Update

Due to capacity issues some video exports and AI training may be delayed. We believe we have a fix for the capacity issues, which we're rolling out now. There is no need to resubmit work at this time.

Posted May 30, 2023 - 20:27 UTC

Identified

Due to capacity issues some video exports and AI training may be delayed. Engineers are working on resolving capacity issues. There is no need to resubmit work at this time.

Posted May 30, 2023 - 20:05 UTC

This incident affected: Backend.