Generation errors

Incident Report for Runway

Resolved

The impact from this incident is over. Image generations and Discord Gen-2 generations should be working again.

Posted Jun 07, 2023 - 23:13 UTC

Update

An error in our backend caused image generation via our web application and Gen-2 generations via Discord to fail. We have pushed a fix and are monitoring. Image generation has recovered and Discord generations will recover soon.

Posted Jun 07, 2023 - 22:20 UTC

Monitoring

We're experiencing errors with image generation. Fix has been deployed and we are monitoring error rates.

Posted Jun 07, 2023 - 21:40 UTC

This incident affected: Backend.