Elevated backend errors

Incident Report for Runway

Resolved

We had an issue on our backend which caused GEN-1 generations to fail for a period of time. The issue was resolved and GEN-1 generations have stabilized.
Posted Jun 05, 2023 - 15:42 UTC

Update

We have a deployed a fix to our backend and are monitoring. We believe the impact to be limited to out GEN-1 feature. Generations with GEN-1 are now stabilizing.
Posted Jun 05, 2023 - 15:31 UTC

Monitoring

We're experiencing an elevated level of backend errors. We're currently monitoring a fix.
Posted Jun 05, 2023 - 15:12 UTC
This incident affected: Backend.