Issue affecting video exports

Incident Report for Runway

Resolved

Rates of video export failures have resolved and this incident is now resolved.
Posted May 23, 2022 - 15:36 UTC

Monitoring

We've implemented a fix for an issue that has caused some recent video exports to fail. If your video export has failed, please try again.

We will continue to monitor video exports to ensure the issue is resolved.
Posted May 23, 2022 - 15:05 UTC

Identified

We've identified an issue affecting video exports. We're currently fixing the issue, and will provide an update soon.
Posted May 23, 2022 - 14:53 UTC