We've identified a problem and are working on a fix

Incident Report for Runway

Resolved

We think the impact from the issue is over.
Posted May 13, 2026 - 09:06 UTC

Update

Our engineering team is investigating a problem with nano banana generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
Posted May 13, 2026 - 08:19 UTC

Investigating

Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Posted May 13, 2026 - 08:11 UTC
This incident affected: App, Backend, and Public API.
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