Gen-3 Alpha Turbo elevated error rates

Incident Report for Runway

Resolved

Incident is now resolved, apologies for inconvenience.
Posted Feb 13, 2025 - 15:41 UTC

Monitoring

We have implemented a fix and now monitoring the situation.
Posted Feb 13, 2025 - 15:26 UTC

Investigating

We're experiencing an elevated level of generation errors with Gen-3 Alpha Turbo. We are currently looking into to the issue and provide an update as soon as possible.
Posted Feb 13, 2025 - 13:18 UTC
This incident affected: App, Backend, and Public API.