Elevated backend errors

Incident Report for Runway

Resolved

We've verified to the fix to our backend. Gen-1 and gen-2 previews are generating successfully.
Posted Jan 19, 2024 - 13:16 UTC

Identified

We've identified a fix and are rolling it out.
Posted Jan 19, 2024 - 13:00 UTC

Investigating

We are seeing elevated errors for gen-1 and gen-2 previews and are investigating the root cause.
Posted Jan 19, 2024 - 12:31 UTC
This incident affected: Backend.