Increased error rates for video editor and AI Magic Tools

Incident Report for Runway

Resolved

We're observing normalized error rates after rolling out a fix. This incident should now be resolved.
Posted Nov 17, 2022 - 18:27 UTC

Monitoring

We experienced an increase in error rates and timeouts for our video playback and AI magic tools. We have rolled out a fix but are continuing to monitor the situation. We will provide more updates soon.
Posted Nov 17, 2022 - 17:57 UTC
This incident affected: App.
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