Outage affecting video exporting and AI magic tools

Incident Report for Runway

Resolved

The incident should now be resolved.

Posted Nov 18, 2022 - 19:13 UTC

Monitoring

We have rolled out a fix but are continuing to monitor the situation.

Posted Nov 18, 2022 - 15:46 UTC

Identified

We are experiencing an outage effecting video playback and AI Magic Tools. We've identified the issue and are rolling out a fix. We expect to see improved availability shortly.

Posted Nov 18, 2022 - 15:22 UTC