We have released a fix.

Incident Report for Runway

Resolved

We have released a fix, restoring service to Gen4.5.
Posted Apr 21, 2026 - 20:49 UTC

Update

Gen4.5 is experiencing an issue. We are evaluating a solution.
Posted Apr 21, 2026 - 20:17 UTC

Investigating

Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Posted Apr 21, 2026 - 20:08 UTC
This incident affected: App, Backend, and Public API.
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