Elevated Magic Tool Errors

Incident Report for Runway

Resolved

This incident has now been resolved.
Posted Oct 18, 2023 - 22:16 UTC

Monitoring

Error rates have dropped significantly. We'll continue to monitor the situation.
Posted Oct 18, 2023 - 21:45 UTC

Update

The rollout is continuing and we're beginning to see error rates fall. We'll continue to monitor the situation and provide an update soon.
Posted Oct 18, 2023 - 21:25 UTC

Identified

We're experiencing elevated error rates with some of our magic tools.

We've identified the issue and are beginning to rollout a fix.
Posted Oct 18, 2023 - 20:58 UTC
This incident affected: App and Backend.