Outage affecting multiple components

Incident Report for Runway

Resolved

The incident has been resolved. Any pending video editor exports during the outage are now being completed.
Posted Jun 11, 2022 - 04:32 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 11, 2022 - 04:19 UTC

Monitoring

We have implemented a fix and believe the outage should be resolved shortly. We will continue to monitor.

If you had a video export task fail, please try it again.
Posted Jun 11, 2022 - 04:07 UTC

Identified

We've identified an issue affecting our infrastructure, as well as a fix. We believe this outage should be resolved within the hour.
Posted Jun 11, 2022 - 04:04 UTC