Outage effecting video playback and AI Magic Tools

Incident Report for Runway

Resolved

We think the impact from the issue is over.
Posted Oct 12, 2022 - 15:11 UTC

Monitoring

We've rolled out a fix to production and are continuing to monitor the situation.
Posted Oct 12, 2022 - 14:31 UTC

Identified

We've identified the issue and are rolling out a fix. We expect to see improved availability shortly.
Posted Oct 12, 2022 - 14:27 UTC

Investigating

We are experiencing an outage effecting video playback and AI Magic Tools. We are investigating the issue and will provide an update soon.
Posted Oct 12, 2022 - 14:11 UTC
This incident affected: App and Backend.
← Current Status Powered by Atlassian Statuspage