We’re observing occasional errors where generations are returning noise. We are rolling out a potential fix.

Incident Report for Runway

Resolved

We've rolled out a fix and and generations should no longer be degraded. The issue appears to have been resolved.
Posted Dec 21, 2023 - 04:36 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 21, 2023 - 04:13 UTC

Identified

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Posted Dec 21, 2023 - 04:11 UTC
This incident affected: App and Backend.