Increased demand leading to some jobs queueing

Incident Report for Runway

Resolved

This incident is now over.
Posted Apr 02, 2023 - 19:21 UTC

Monitoring

Our capacity issues have been resolved. All jobs should be queued and processed in a timely manner.
Posted Apr 02, 2023 - 19:04 UTC

Update

We're continuing our efforts to secure more capacity.
Posted Apr 02, 2023 - 16:48 UTC

Identified

We're experiencing limited capacity issues due to increased demand. Error rates are unaffected but some magic tool jobs submitted will take longer to start running.

We're working to increase capacity now.
Posted Apr 02, 2023 - 15:06 UTC
This incident affected: App and Backend.