Elevated API Errors

Incident Report for Runway

Resolved

This incident has been resolved.
Posted Jan 29, 2025 - 22:39 UTC

Update

Error rates have normalized and all components are operational.
Posted Jan 29, 2025 - 22:30 UTC

Monitoring

We're starting to see some recovery.
Posted Jan 29, 2025 - 22:17 UTC

Update

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Posted Jan 29, 2025 - 22:16 UTC

Identified

We're experiencing an elevated level of API errors. We have identified the issue and are rolling out a fix. We expect to be recovered soon.
Posted Jan 29, 2025 - 22:15 UTC
This incident affected: App, Backend, and Public API.