We've identified a problem with Veo 3.1 generations and are working on a fix

Incident Report for Runway

Resolved

We think the impact from the issue is over.
Posted May 28, 2026 - 10:32 UTC

Investigating

Our engineering team is investigating a problem affecting Veo 3.1 generations. We're aware of the problem and are working towards a solution. We will provide an update soon.
Posted May 28, 2026 - 09:53 UTC
This incident affected: App, Backend, and Public API.
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