Elevated error rates from Runway backend

Incident Report for Runway

Resolved

We've deployed a fix for the remaining errors and our error rates have normalized.
Posted Apr 21, 2022 - 22:48 UTC

Update

We have applied a mitigation to fix the elevated error rate on our backend. We are still observing a small, but lower, amount of errors, which we are continuing to investigate.
Posted Apr 21, 2022 - 20:40 UTC

Identified

We've identified a possible cause for the elevated backend error rates and are applying a mitigation.
Posted Apr 21, 2022 - 19:41 UTC

Investigating

We've identified elevated error rates. We're currently investigating the issue, and will provide an update soon.
Posted Apr 21, 2022 - 19:14 UTC
This incident affected: Backend.
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