Resolved -
This incident has now been resolved.
Jan 2, 16:56 UTC
Monitoring -
A fix for the issue is rolling out, users should see successful video upscales shortly.
Jan 2, 16:33 UTC
Identified -
We have identified the root cause of the problem affecting video upscaling and are working towards a solution to restore the service for all users.
Jan 2, 08:14 UTC
Investigating -
Our engineering team is investigating a problem with video upscaling that is affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Jan 2, 06:04 UTC