Elevated audio generation errors
Investigating - We're experiencing an elevated level of errors with audio generation.
Mar 28, 2025 - 12:43 UTC
Uptime over the past 90 days. View historical uptime.
App Degraded Performance
90 days ago
99.73 % uptime
Today
Video Editor Operational
90 days ago
99.85 % uptime
Today
Video Exports Operational
90 days ago
99.89 % uptime
Today
Backend Operational
90 days ago
99.67 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
99.72 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 28, 2025

Unresolved incident: Elevated audio generation errors.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Elevated API Errors
Resolved - This incident has been resolved.
Mar 25, 19:10 UTC
Update - We are continuing to investigate this issue.
Mar 25, 19:08 UTC
Update - We are continuing to investigate this issue.
Mar 25, 19:06 UTC
Update - We are continuing to investigate this issue.
Mar 25, 19:00 UTC
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Mar 25, 18:52 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
Tasks aren't running
Resolved - Runway is now fully operational. Apologies for any inconvenience caused by this outage.
Mar 17, 11:46 UTC
Monitoring - We have rolled out a fix and we're seeing signs of recovery. We're continuing to monitor the service.
Mar 17, 10:51 UTC
Identified - We have identified the root cause of the incident and are in process of rolling out a fix. Customers can experience false "Your inputs have been flagged" messages from Runway's safety system.
Mar 17, 10:34 UTC
Update - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Mar 17, 09:35 UTC
Investigating - We are aware that generations aren't running and we're currently investigating the cause. We will provide an update soon.
Mar 17, 09:07 UTC
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

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